What is the check-in and check-out policy at Rafayel Hotel & Spa?
Check-in is at 14:00 and check-out is by 11:00.
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Rafayel Hotel & Spa, London
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Key details
About the Hotel
34 Lombard Road, London, SW11 3RF,
- Close to Battersea Park
Great
8.0
7.9
4.3
4.0
Situated in the celebrated Falcon Wharf complex, the perfect 5-star Rafayel Hotel & Spa London provides guests with a swimming pool, a fitness studio, and a French restaurant on site. Located approximately a 10-minute drive from such shopping venues as the British Harrods Department Store, the smoke-free hotel has 71 rooms near a train station.
Location
This London hotel is within a 6-km distance of the Oxford Street and within easy reach of York Gardens Library. The Rafayel Hotel & Spa London offers proximity to such family venues as the Battersea Park (2.2 km) and the huge Coca-Cola London Eye Observation Wheel (7 km).
Guests might as well visit South Park, which is about a 25-minute stroll away. The public Trafalgar Square is also around 8 km away.
Rooms
The air-conditioned rooms in Rafayel Hotel & Spa have free wireless internet and a flat-screen TV with satellite channels along with blackout drapes and climate control. If you like cooking, there are an electric kettle and glassware provided on site. The luxurious bathrooms include a bidet, a separate toilet, and a shower, as well as comforts such as hair dryers and a shower cap. The rooms also face the river.
Eat & Drink
The restaurant offers European dishes using the finest ingredients. Drinks are available at the lounge bar. While staying at the Rafayel Hotel & Spa, guests can choose from dining options nearby, such as Banyan on the Thames, located just 150 metres away, or ZuZu Grill at a 5-minute walking distance.
Leisure & Business
The accommodation houses a steam room, a Jacuzzi, and a sauna on site. A wellness area and a full spa is sure to make for an excellent stay.
“Rafayel Hotel & Spa presents a curious mix of upscale aspirations and practical shortcomings. Its riverside location and proximity to Battersea Park offer appealing access to London, though some noise from the restaurant and nearby heliport may intrude. I noted the eco-friendly design and spa facilities as definite positives, but be prepared for a somewhat quirky and not always well-maintained experience.”
Select your room type
Rafayel Hotel & Spa offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
- Superior Double Room2 persons24 sq. feet1 Double bedAir conditioningHeatingroom details
Deluxe Double Room2 persons27 sq. feet1 King-size bedAir conditioningBathtubroom details- Standard Double Room2 persons20 sq. feet1 Double bedAir conditioningHeatingroom details
Show all rooms
Price and Room Availability Calendar
Check availability and prices for your dates now!
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Check-in/ Check-out
Facilities
Rafayel Hotel & Spa offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Locker room
- Lift
- Coffee shop
- Vending machines
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Room service
- Housekeeping
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Children's menu
Spa & Leisure
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Massage
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At Rafayel Hotel & Spa, dining is a delightful exploration of global flavors, seamlessly blending traditional and modern culinary influences. Guests can indulge in a variety of cuisines while enjoying the serene riverside setting, perfect for both family gatherings and romantic evenings.
Location
34 Lombard Road, London, SW11 3RF,
Explore London
Local Experience Near Rafayel Hotel & Spa
Victoria and Albert Museum
30 minutes' walk
A premier museum of art and design, housing a vast collection with free admission and fascinating exhibitions.
Natural History Museum
30 minutes' walk
Showcases dinosaur skeletons and extensive exhibits on earth sciences, offering free entry and educational tours.
Coca-Cola London Eye
14 minutes driving
Iconic landmark providing panoramic views of London with breathtaking sights. Book in advance for shorter wait times.
Discover the local attractions near Rafayel Hotel & Spa
These landmarks near Hotel Rafayel offer enriching experiences suitable for various interests and activities.
Ideal for history enthusiasts: National Army Museum
Great for leisurely walks: Battersea Park
Well suited for art lovers: James Abbott McNeill Whistler Statue
Perfect for design aficionados: Design Centre
Best for curious minds: Natural History Museum
Suited for sports fans: Stamford Bridge
Works well for picnics: Hyde Park
Great for culture seekers: Victoria and Albert Museum
Ideal for scenic views: Coca-Cola London Eye
Best for exploring history: Royal Hospital Chelsea
Stroll Through Battersea Park
25 minutes' walk
A lush, expansive park perfect for walking or cycling, featuring gardens and a lake for relaxation amid nature.
Yoga Classes at Love Supreme
10 minutes' drive
Relaxing yoga sessions available at a nearby studio, great for unwinding or recharging during your stay.
Banyan on the Thames
2 minutes' walk
Offers riverside dining with a modern twist, featuring British cuisine and a vibrant atmosphere. Reservations recommended.
Motu Indian Kitchen
1 minute' walk
Casual Indian eatery with delicious curries and fresh ingredients. Perfect for a quick meal on the go.
Discover dining options near Rafayel Hotel & Spa
Dining options near Hotel Rafayel cater to a variety of tastes, offering both casual and refined culinary experiences.
Perfect for a relaxing afternoon: Afternoon Tea at Rafayel on the Left Bank
Well suited for casual dining: ZuZu Grill
Great for quick meals: Social Fuel Cafe
Ideal for upscale dining: The PAD Restaurant & Bar at the Crowne Plaza London
Suited for a cozy meal: Ambrosia Bistro
Works well for scenic dining: Waterside Bar & Restaurant
Best for casual drinks: Battersea Bar
Great for traditional cuisine: The Candlemaker
The Old Market
10 minutes' drive
A diverse event space featuring live music, comedy, and local performances. Check the schedule for family-friendly events.
Chelsea Theatre
20 minutes' walk
A cultural hub showcasing contemporary performances and art events, with several productions suitable for all audiences.
Getting around
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See our exclusive rates!
Property information and rules
Check-in
from 14:00-23:59
Check-out
from 07:00-11:00
Guest Parking
Private parking is possible on site at true.
Internet
High-speed internet access is available in public areas for free.
Breakfast
The hotel offers a full breakfast at the price of GBP 14.95 per person.
Children & extra beds
Maximum capacity of extra beds in a room is 1.
Pets
Pets are allowed on request.
Year renovated:
2012
Number of rooms:
36
Reviews and Ratings
Feedback about Rafayel Hotel & Spa from previous guests about their experience.
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Pros
Riverside location
Comfortable bed
Big bathroom
Rich breakfast
Cons
Small room
Cold room
Complicated lighting
Guest reviewsbased on 1593 reviews
sean from ireland
Couple
junior suite
3 nights in November 2025
|
Reviewed: February 17, 2026
9.0/10
fantastic experience!!!
friendly staff spacious bathroom good breakfast
i found the breakfast quite good, and the staff were very friendly. the bathroom and shower were very spacious, a real plus. everything felt very clean and well kept, which i always appreciate.
our room was a bit cold, even with the heating turned up. this was a bit bothersome, particularly in the evenings.
Facilities
9/10
The hotel has a city bus stop right in front. It gave easy access to the central areas.
Rooms
9/10
our junior suite had a comfortable bed. there were tea and coffee making facilities in the room. it had all the necessary accessories, like a hairdryer, fridge, and safe. a usb connection was available also.
Location
8/10
the hotel provides a great location along the river. i found the setting perfect for exploring many attractions. it's convenient that there are bus stops right outside the hotel, offering easy access to transportation.
Service
10/10
the staff was very friendly and helpful throughout my stay. i was greeted with a smile. they addressed my questions quickly and efficiently, a true plus.
0 Helpful
|
hannah from united kingdom
Couple
deluxe double room
3 nights in November 2025
|
Reviewed: December 27, 2025
6/10
bus stop simple getting vending machine coffee setup
the bus stop outside made getting around simple.
I found the vending machine coffee setup surprisingly underwhelming. I expected a proper coffee maker (or at least instant coffee). it felt a bit cheap for the price.
0 Helpful
Emerson from United States
Couple
Superior Double Room
4 nights in November 2025
|
Reviewed: December 25, 2025
6/10
acceptable stay, some issues.
bathroom fittings disabled access
the room was of a good size.
I encountered an issue with a disabled access room upgrade. The bathroom fittings were not suited, and the room lacked a mirror, that was very inconvenient.
0 Helpful
Victoria from United Kingdom
Couple
Deluxe Double Room
3 nights in November 2025
|
Reviewed: December 23, 2025
9.3/10
Romantic Thameside Retreat, An Lovely Stay
divine location effortless journey included breakfast
The location was divine, right on the Thames! A city bus stop in front provided effortless journeys to the heart of everything. The breakfast buffet was amazing!!! It was included and started each day perfectly. A restaurant and lounge on the river offered romantic spots.
Our room was on the second floor, facing the Thames, yet it remained quite cold. Even with the heating at its maximum, the room struggled to reach a comfortable warmth. It was a bit disappointing considering the otherwise beautiful setting.
Service
9/10
Room service addressed requests promptly and with care. Staff members were available whenever I needed assistance. My bags were also taken to my room.
Facilities
9/10
The large room included dressing gowns and slippers for extra comfort after a spa visit. Spa access was usually quiet, feeling private. The big shower provided a refreshing experience.
Dining
10/10
I enjoyed the opportunity to order delicious food to my room at any time. Two complimentary bottles of water were provided, such a thoughtful touch. The restaurant offered a nice buffet breakfast.
0 Helpful
|
Jason from United Kingdom
Deluxe Double Room
3 nights in November 2025
|
Reviewed: December 10, 2025
8.5/10
relaxing thameside retreat
food ordering quiet atmosphere thames view
i appreciated the option to order food to my room after a long day. it was quiet, and the view of the thames was a bonus. the room was spacious and very clean (i made good use of the coffee maker). complimentary water bottles were provided.
the main entrance closes at 10 pm due to security, requiring guests to use a less obvious rear entrance. i wish they had communicated this better during check-in because it took me some time to find my way around the building.
Facilities
9/10
the breakfast choices are amazing (especially the fresh fruit selection). a small spa includes a steam room and a sauna for relaxation. the hotel offers secure car parking for £20.
Rooms
8/10
rooms feature a large size and cleanliness. coffee making facilities are in the room. rooms have views of the thames. the rooms have new furniture overall.
0 Helpful
|
Camila from Italy
Couple
deluxe double room
3 nights in November 2025
|
Reviewed: December 06, 2025
9.0/10
a serene escape by the river
cute staff spacious room river location
i found the staff cute and helpful, right. the spacious room was a lovely surprise , it provided ample space for relaxation and felt wonderfully clean. i enjoyed the hotel's location right by the thames , it added an extra layer of charm to my stay.
i noticed the soundproofing wasn't entirely effective, as i could hear some noise from outside at times. it was slightly disruptive, especially during quieter hours, but i hope they will find a solution.
Dining
9/10
the restaurant offered a menu with diverse options , and the food tasted exquisite , a testament to their culinary skill. breakfast included a variety of choices , with fresh pastries and fruit readily available.
Rooms
8/10
the beautiful double room featured a comfortable bed , which ensured restful nights. the bathroom included both a bathtub and a separate shower , alongside soft towels. i noticed the room had a well-stocked minibar.
Location
10/10
the hotel provided convenient bus links , connecting guests to various points. the proximity to clapham junction made travelling easier , giving more flexibility. the setting along the riverbank was peaceful and offered scenic views.
Facilities
9/10
i visited the spawith relaxing treatments and a serene atmosphere. the gym was well-equipped with modern machines, catering to fitness needs. the lobby area was beautifully decorated with stylish furniture.
0 Helpful
|
Christian from Germany
Superior Double Room
3 nights in October 2025
|
Reviewed: November 22, 2025
9/10
riverside walk convenient transport
The location offered easy access to the Riverside walk. A bus stop DIRECTLY outside provided convenient transport to Victoria.
The unusual light switches were NOT intuitive. I struggled to operate them .
0 Helpful
Show more reviews
FAQs
About Rafayel Hotel & Spa
How far is Rafayel Hotel & Spa from Clapham Junction?
The hotel is 1 km from Clapham Junction.
What are the nearby attractions to Rafayel Hotel & Spa?
Nearby attractions include Battersea Park (2 km), Sloane Square (3 km), and Buckingham Palace (3 km).
What dining options are available on-site at Rafayel Hotel & Spa?
The hotel features two restaurants: Banyan on the Thames, serving an extensive grill-based menu, and a Chinese restaurant with a Mediterranean menu.
Is there a bar at Rafayel Hotel & Spa?
Yes, there is a riverside bar that offers freshly mixed cocktails and a light bar menu.
What kind of spa services does Rafayel Hotel & Spa provide?
The hotel offers a full-service wellness spa, including saunas, steam rooms, and a variety of massage treatments.
What amenities are included in the rooms at Rafayel Hotel & Spa?
Rooms include air conditioning, free Wi-Fi, a flat-screen TV, coffee and tea making facilities, and spacious private bathrooms.
How much is parking at Rafayel Hotel & Spa?
On-site private parking is available for £20 per day.
What age range does Rafayel Hotel & Spa cater to?
The hotel is suitable for both business travelers and leisure guests looking for a luxurious retreat.
What is the distance from Rafayel Hotel & Spa to London City Airport?
The hotel is approximately 25 km from London City Airport.
Is breakfast available at Rafayel Hotel & Spa?
Breakfast is available for an additional charge of £14.
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